Company Description
Access Adventure Club is on a mission to connect young people with nature, to improve the wellbeing of our next generation. We predominantly achieve this through delivering our Accessible Adventures programs for young people with disabilities.
We have been in operation for 10 years and are leaders in a uniquely positioned niche that falls between outdoor education, disability support and tourism in Australia. We currently have a team of 15 full time staff and approximately 50 casual staff spread out across Australia
Our core values are:
- We resonate good vibes
- We are hungry to contribute the company’s purpose
- We are highly organised and disciplined
- We are adaptable to change
- We are optimists, with can-do attitudes
- We see challenge as an opportunity for personal growth
We are a for-purpose company that takes pride in our engaging work culture and positive working environment. We emphasise personal growth and development in our staff to complement our fast-growing business.
Role Description
In this role, you will primarily be responsible for assisting parents, guardians, and other support networks of the youth that we serve, when they enquire about our nature-based programs. Primarily, you’ll assist through phone, email and text based communication – via our CRM, which will ultimately help interested clients understand more about how our programs work and how they can use their NDIS Plans to fund their child’s participation in our programs.
In addition to phone based and computer based customer support, you’ll have the opportunity to go on a programs to see first hand how our Capacity Building programs work, as well as have opportunities to attend such in-person expos and manage some key client relationships.
You’ll be working on our ‘Accessible Adventures’ Programs which currently run in South Australia, Western Australia, Queensland, New South Wales and soon Victoria.
This additional roles have become available as we are growing our services to become the largest national NDIS provider of camps for youth with disabilities. Our Access Adventure Club brand is still new, so don’t be fooled by the new website which still needs some attention.
- Worked in sales previously, or is an extrovert that is purpose-driven.
- An ability to establish a human connection on the phone with guardians, support coordinators and any other support networks of kids.
- Reasonable and basic experience using google suite of programs and general basic administration skills.
- A passion for the outdoors and nature.
- Lived experience, work experience, or an understanding of working with families, youth or within the disability and care industry is a big bonus too!
Apply If:
- You have come from an industry such as recruitment, real estate, tour booking agencies, charity-based sales or similar roles that are customer focused with a sales flare.
- Want to continue to build upon your skillset, but in a role where you can truly make a difference in the lives of families and young people
- You wish to be part of an organisation that truly celebrates and lives its core values, instead of just ‘displaying’ them.
Key Perks
- Be part of an incredible company culture that offers (fully funded) overseas company retreats annually in South East Asia for 1 week, team meditation sessions each Monday and Friday and a company culture that cares about wellbeing, staff recognition and work life balance.
- Make a difference in the lives of young people by inspiring them to fall in love with nature.
- Make a difference in the lives of parents, guardians and caregivers an families, who see real growth and development in their children (you’ll hear the remarkable stories first hand!)
- Influence the direction of our company by providing meaningful input, ultimately allowing our team to connect more young people with nature.
These roles are advertised as part-time contract (25 hours per week) – however there is flexibility to work Saturdays if preferred. These roles are all work-from-home, from anywhere in Australia with a solid internet connection and a quiet office space.
Renumeration:
Made up of $70k Base Salary (full time equivalent) + uncapped commissions. A top performer should be earning an extra $20k of commissions ontop of their part time salary.
How to Apply:
If you feel that our core values align with your core values, and you fit the experience and skills required, then we encourage you to apply today!
Please email your application to Admin@Access AdventureClub.com.au with the subject line “ Part Time Program Enquiries Manager – (your name)”. In your application, attach a copy of your:
CV
Brief, dot pointed cover letter that addresses why you believe you would be an exceptional candidate for the role
A link to a 50 – 70 second loom or video recording in your home office, that details:
an introduction of who you are
explains why you wish to work from home
Applications Close Sunday January 18th 2026 midnight (or before if we find the right candidate, so get in quick)